Wednesday, January 15, 2014

Quote-A-Day: Day 15

Bad news becomes worse news when it isn't addressed immediately. Sweeping under the rug helps no one.

Our desire to help others and reduce potential damage or pain often causes us to think twice about delivering bad news.  Yet, the longer we wait to deliver bad news, the potentially worse it can become, and the more likely it is for people to hear news from someone other than the source, and we often know how that can impact a situation.

So what does that mean?  In short, that we have to overcome our fear of making people uncomfortable in order to inform and support.  One way of looking at it is that the sooner we share bad news, the more time we have to support the people who need it.

Delivering any news that is less than stellar can be a challenge.  Yet, we can't look at these scenarios as if they are ones to be avoided.  Instead, we need to embrace these chances as times to build capacity, strengthen relationships and truly become people leaders.

No comments:

Post a Comment