An action without a question is like baking a cake without
first knowing what flavors people like.
The data you don’t have could have major implications for the way things
turn out.
Except in the most severe scenarios (and realistically, even
in those situations), there is always time to ask a question.
And that question can make all the difference between a
positive change, and one that you thought would be positive but wasn’t received
as such.
As leaders, we all have to make decisions. However, sometimes that desire to be a
decision-maker (not for ourselves, but because we believe our community needs
it) prevents us from remembering to be a question-asker.
And that’s a bad thing.
So, how can you make sure that you ask before you act? You can take these two very simple steps.
First, when faced with a decision that needs to be made, use
the twenty-four hour rule. Stop and
think about it for a full day. Have you
asked enough questions about the situation to feel as if you can come up with
an appropriate course of action? If not,
make sure you continue your queries. But
what if you don’t have twenty-four hours?
Then use the twenty-four second rule.
Give yourself half a minute to ask those around you the most important questions
you can think of. In dire situations,
those thirty seconds can help you collect enough information to do what’s
right.
Second, build a culture of questioning. Your school, district, or organization has
the opportunity to be a pillar of curiosity, if you let it. By building an interest in questioning the
world around us, we not only help cultivate curious members of society, we also
showcase the importance of collecting information before we speak or act. The easiest way to do this is to be a question
asker yourself and help your staff move in that direction as well. Questions are easy to ask, when everyone is
asking them.
Truthfully, in order to make appropriate decisions we have
to at first understand the questions that need to be asked. Chances are, if we ask the right questions,
then our decisions will be more relevant for those that we serve.
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